Service and Support

  • Original Manufacturer
  • Certified Engineers & Trained Technicians 
Book A Service

Service & Support from the Original Manufacturer

Nothing beats the technical service and support, back-up and maintenance service that only the manufacturer can provide. With access to our engineering and development teams, our network of factory certified and trained technicians and ongoing support and training from our Sales & Support teams, you can be assured of the accuracy and reliability when chooosing to use Alcolizer Technology.  

To meet Australian Standard requirements and maintain accuracy all devices have a calibration requirement that can be booked online here.

Depending on your device and location, our calibration is provided via our module exchange program, on-site or back to base.  

  • Dedicated service, repairs and support team
  • Service reminders to ensure efficient operation
  • Service & calibration options to suit your needs

Backed by a constantly updated knowledge base

In our rapidly evolving workplace the prevalence of alcohol and drug related problems continues to grow, presenting new challenges and combinations.

The prevalence of products to encourage the ‘faking’ of urine tests, the ease of obtaining ‘recreational’ and ‘party’ drugs, amphetamine increase, abuse of prescription medicines and new and emerging dangerous drugs – are all reasons why it is imperative to align with a company who truly understands drug and alcohol testing.

AlcoCARE™ 

AlcoCARE™ is a customer support service that provides fast, professional product and technical support for Alcolizer products, on-site or through  our efficient return-to-base calibration in our service centre.
 
We offer standard and premium AlcoCare packages for our wall mount devices. To find out more contact our Service team on 1300 789 908 or email here.

Request a Demo

Talk to us for a demo or a complete customised drug testing solution, phone 1300 789 908.

You can also submit an enquiry using the following form.
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