Service & Support
Nationwide Service & Support from the Original Manufacturer
- Dedicated Service, Repairs, and Support Team: Our team is committed to ensuring your operations run smoothly.
- Service Reminders: We keep track of your service schedules to ensure efficient and uninterrupted operations.
- Enhanced Testing: Our patented module exchange provides 24/7 testing capabilities.
We don’t just sell and manufacture devices – we stand as your committed partner in ensuring a secure workplace environment. Experience the unparalleled technical service and support that only the manufacturer can provide; further supported by our engineering and development teams. Our network of factory-certified and trained technicians delivers dependable service and reliability for your testing needs. To align with Australian Standard requirements and maintain precision, all devices require regular calibration. You can conveniently schedule this service through our online booking system. We offer flexible calibration solutions specific to your device type and location, including module exchange, on-site, and back-to-base.
In today’s evolving workplace landscape, challenges related to alcohol and drug use are escalating. This underscores the importance of partnering with a provider that deeply understands the nuances of drug and alcohol testing. Choosing Alcolizer Technology provides you with peace of mind and unrivaled support.
AlcoCARE for Wall Mount 4 Customers
AlcoCARE is our dedicated support service, delivering prompt, expert technical assistance for our Wall Mount 4 (WM4) devices. Servicing and calibration, is available on-site, or through our efficient back-to-base support service centre.
Expert maintenance and technical assistance is provided exclusively by factory-trained specialists across our established nationwide service locations. Our ISO9001 certification for Quality Assurance demonstrates our commitment to excellence – ensuring continued premium service and support to customers globally. Continue reading about AlcoCARE for WM4 here.