Warranty Terms & Conditions

Alcolizer Technology Warranty Statement


Instrument Warranty

Alcolizer Technology (Alcolizer Pty Ltd) instruments are guaranteed to be free from defects in workmanship and material in accordance with the time frames in Table 1 from the date of purchase. We will repair or replace, at our option, any unit which becomes defective within that period except when such defect results from obvious abuse or improper use.

All instruments serviced and repaired will carry a further ninety (90) day workmanship guarantee. When a defective part is replaced under warranty the new part will be guaranteed for the duration of the original warranty or a period of ninety (90) days whichever is greater.

Warranty Conditions

  • Alcolizer Pty Ltd reserves the right to determine whether a failure is or is not covered by warranty.
  • Alcolizer Pty Ltd will not honour any obligations expressed or implied except as stated above.
  • Alcolizer Pty Ltd is not liable for any inconvenience, loss of use, or consequential damages resulting from use of instruments.
  • Alcolizer Pty Ltd will not warrant instruments serviced by any unauthorized agencies or unauthorized modifications by the user.

  • Warranty inspections and repairs will be conducted on Alcolizer Pty Ltd premises and the purchaser is responsible for the cost and delivery of the instruments to Alcolizer Pty Ltd.

  • (Wall Mounts only) Contents of gas bottles for automatic calibration are guaranteed to provide a minimum of 12 months operation under normal operating conditions.

  • Third Party products supplied by Alcolizer Pty Ltd outside of the Table 1 instruments are covered by the Third Party manufacturer’s warranty.

  • Druglizer Cartridge products are guaranteed to be free from defects in workmanship and materials within the expiry date periods disclosed on the packaging on the basis that storage and handling of the cartridges have been within recommendations.

    Table 1: Warranty Table

    Instrument

    Druglizer Hand Held

    LE5
    Hand Held

    HH4
    Hand Held

    HH3
    Hand Held

    EC Pocket

    WM4

    Centurion

    Warranty Period

    3 Years

    3 Years

    3 Years

    3 Years

    1 Year

    2 Years

    2 Years

Making a Claim

To make a warranty claim complete our [Online Warranty Claim Form], and a member of our service team will review your submission and advise next steps.

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Alcolizer Technology Closed 24 Dec to 1 Jan
Onsite Testing continues as normal – your scheduled testing is unaffected.

Skeleton Staff will be available 29 to 31st Dec at our Perth Premises
Ph 1300 789 908 | [email protected]

Normal Operations Resume 2 January 2026
Wishing you a safe & happy holiday!

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