Training Isn’t Optional — It’s Essential for Compliance, Safety & Accuracy

Certified Operator Responsibilities

• • Understand the Legal Framework
    Operators must be familiar with the Australian/ New Zealand Standard, the organisation’s drug and alcohol policy, and how these align with Work Health and Safety (WHS) obligations to ensure lawful and ethical testing.

• • Use Certified Devices
    Operators must understand the importance of interpreting the relevant Australian/ New Zealand standard when selecting a device to use and the calibration requirements to ensure accurate results.

• • Follow Proper Testing Procedures
    Operators must follow pre-test guidelines (e.g., no eating, drinking, smoking, vaping or e-cigarettes beforehand) and conduct tests consistently and respectfully to maintain fairness and accuracy.

• • Consent
    Operators must follow best practices for obtaining consent, in line with the workplace policy and privacy expectations.

• • Results 
    Test results must be stored securely, following privacy laws and internal data handling procedures.

• • Respond to Positive Results
    Operators must follow confirmation testing protocols, remove affected workers from safety-sensitive duties, and document in line with legal and policy requirements.

• • Maintain Confidentiality
    All testing must be handled with  professionalism and discretion. Results must remain confidential and only be shared with authorised personnel.
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Why Ongoing Training is Non-Negotiable

Without proper training, you risk inaccurate results, privacy breaches, safety risks and distrust from workers in your testing program. Training ensures your team is confident, compliant, and capable of handling sensitive testing procedures with professionalism including legally defensible testing. 

Need to Train or Retrain Your Team?

Certified Operator training is available for all our alcohol and drug testing solutions with course bookings available online for your convenience. 

👉 View our Training Courses available.